NOC // CONTROL CENTER X ALL SYSTEMS NOMINAL
NETWORK UPTIME
99.97%
+0.02% vs last month
ACTIVE TICKETS
247
14 critical
SLA MET
98.4%
Target: 98%
24/7 COVERAGE ACTIVE — CORPUS CHRISTI, TX
NOC
SOC
HELPDESK
Since 2003 — Corpus Christi, TX

The outsourced
help desk MSPs
trust with their
clients.

24x7x365 white-label NOC and helpdesk for IT providers. We handle your overflow, after-hours, and end-to-end support — branded as yours.

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Never Outsourced

Every ticket, every shift, every escalation — handled by our US-based in-house team. No exceptions. No exceptions.

Partner-Only

We work exclusively with MSPs and IT service companies. We never compete with you — we're an extension of your team.

24x7x365

Round-the-clock coverage for your clients. Every hour of every day. We staff for it — it shows in our SLA numbers.

23+ years operating
without a single outsourced ticket
100% In-house team
$0 Onboarding fee
Mo-to-mo No long-term contracts

Seamlessly integrates with your existing stack

What we do

Full-spectrum IT operations,
zero compromise.

NOC

Network Operations Center

24x7x365 monitoring and remediation of servers, networks, and appliances. Proactive detection — before your clients notice. We meet your SLAs so you don't have to worry about them.

24×7×365 coverage, proactive remediation, SLA-driven
HELPDESK

MSP Helpdesk

End-user support across workstations, laptops, tablets, and smartphones. Integrated directly into your PSA. Your clients see our work as yours.

Tier 1–3 support, white-labeled, all channels
SOC

Security Operations Center

Security as a service for your clients — threat detection, email security, endpoint protection monitoring. Both NOC and SOC under one roof means faster response to security events.

24x7 threat monitoring, integrated with your security stack
DISPATCH

IT Dispatch

Field and remote project-based IT work for your clients. From after-hours break/fix to complex project implementations, we extend your capacity without extending your headcount.

Project-based, remote & on-site, no minimums
The bottom line

We never outsource.
We never quit.

That's not a tagline. It's how we've operated for 23 years. When you partner with Control Center X, you get a team that treats your clients' issues like their own. Every ticket. Every shift. Every quarter.

US-based in-house technicians
No outsourcing, ever
Month-to-month, no minimums
White-label — your brand, our team